1. Introduction
ThinkRoot ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.
2. Information We Collect
We may collect the following types of information:
- Account Information: Name, email address, and authentication credentials when you create an account.
- Usage Data: Information about how you interact with our platform, including app creation activity, feature usage, and session data.
- Device Information: Browser type, operating system, IP address, and device identifiers.
- Content Data: Apps, configurations, and content you create using ThinkRoot.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services.
- Process transactions and manage your account.
- Send you technical notices, updates, and support messages.
- Respond to your comments, questions, and customer service requests.
- Monitor and analyze usage trends to improve user experience.
- Detect, prevent, and address technical issues and security threats.
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: With third-party vendors who assist us in operating our platform (e.g., hosting, analytics).
- Legal Requirements: When required by law or to protect our rights, safety, or property.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. We may also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements.
7. Your Rights
Depending on your location, you may have the following rights:
- Access, correct, or delete your personal information.
- Object to or restrict the processing of your data.
- Data portability — receive a copy of your data in a structured format.
- Withdraw consent at any time where processing is based on consent.
8. Cookies
We use cookies and similar tracking technologies to enhance your experience on our platform. You can control cookie preferences through your browser settings.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at info@thinkroot.in.